Privacy Policy
Privacy Policy – RoyalPet
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.royalpet.es (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.
As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”
We collect Device Information using the following technologies:
Cookies:
- _session_id: unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.)
- _shopify_visit: no data held, persistent for 30 minutes from last visit, used for internal analytics
- _shopify_uniq: expires midnight of the next day, counts visits per customer
- cart: unique token, persistent for 2 weeks, stores cart contents
- _secure_session_id: unique token, sessional
- storefront_digest: unique token, indefinite, used if the store is password protected
We also use log files, web beacons, tags, and pixels to track browsing activity.
When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. This is referred to as “Order Information.”
When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How We Use Your Personal Information
We use the Order Information we collect to fulfill any orders placed through the Site, including processing your payment information, arranging shipping, and providing invoices and order confirmations.
Additionally, we use this information to:
- Communicate with you
- Screen orders for potential risk or fraud
- Provide you with information or advertising related to our products or services, according to your preferences
We use Device Information to help us screen for potential risk and fraud, and to improve and optimize our Site by generating analytics about how customers browse and interact with the Site.
Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information as described above.
For example:
- Shopify: we use Shopify to power our online store. More information: https://www.shopify.com/legal/privacy
- Google Analytics: we use it to understand how customers use the Site. More information: https://www.google.com/intl/en/policies/privacy/
- Opt-out: https://tools.google.com/dlpage/gaoptout
We may also share your information to comply with laws, respond to legal requests, or protect our rights.
Behavioral Advertising
We use your Personal Information to provide targeted advertisements or marketing communications that may be of interest to you.
You can opt out of targeted advertising here:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://adssettings.google.com/authenticated
- Microsoft Ads: https://about.ads.microsoft.com
You can also opt out via:
http://optout.aboutads.info/
Do Not Track
We do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.
Your Rights (European Residents)
If you are a European resident, you have the right to access, update, correct, or delete your personal information.
Your information may be transferred outside of Europe, including Canada and the United States.
Data Retention
When you place an order through the Site, we retain your Order Information for our records unless you request deletion.
Minors
The Site is not intended for individuals under 18 years of age.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons.
Contact Us
For more information about our privacy practices, or if you have questions, contact us at: